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P.S. to my most recent message: Concerning the problem with mom's phone number, she has not window-shopped online or bought anything since the day we first started doing these security steps, yet her number has somehow been compromised--how can this be?

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Apr 7, 2021Liked by Glenn Meder

Hi Glenn, we don't recall if we asked this about MySudo: even though it's for phone only, and Mom hardly uses her phone, how can it be used to make purchases on her computer? She does her shopping this way because she can see everything better on a normal big screen rather than a tiny phone screen. So how can this be done with MySudo?

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Apr 3, 2021Liked by Glenn Meder

Hi Glenn, about Privacy, the gal we've been emailing back and forth finally understood which account we wanted to use and got rid of the other one. I got to the point where I signed up and then signed in, waited for a verification code, entered it in, then I had to wait for another confirmation email with a link that would let us start using privacy, supposedly. Well, even though I told Privacy 3 times, "Resend the email" because I never got the link, nothing would happen. So I told our Privacy rep and am still awaiting her response. This is the only step to getting into mom's account that we are waiting on, and, I'm telling you, from start to finish, that this has taken six weeks, and this is nothing more than poor customer service. We feel like we were the only ones who had these issues with Privacy. It doesn't seem that anyone else had this experience.

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Apr 3, 2021Liked by Glenn Meder

Hi again, I notice that when places we sign into sometimes use 2-F (verification codes) to have us sign in--and these are often emailed to us, that they say we signed in using Chrome, not Brave. If we have been using Brave, why then do many sites detect it as the Chrome browser? This is quite unnerving to us.

Moni and Mom

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Apr 2, 2021Liked by Glenn Meder

Hi Glenn, I think we have fixed the confusion with the 2 accounts on Privacy so that it knows mom will only have one account, because the rep helped us for the most part. However, we both still do not feel we are keeping our anonymity by having to give out our real address and phone numbers to different places wee go to, including Privacy. What do you recommend?

Moni and Mom

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Mar 31, 2021Liked by Glenn Meder

Hi Glenn, we have our phones and computer updated, but concerning Privacy, the gal we've been emailing back and forth for six weeks doesn't seem to understand our problem. The only bank connected with them that sounds like ours, but isn't, is a bank in Michigan. That gal at Privacy thinks we have an account over there, but we don't. They don't have anything to do with our bank in Montana. We even called our bank, and the one in Michigan to verify this. Obviously, God is saying that Privacy is not for us. It just hasn't turned out well.

That being said, do you know any desktop app that is like Privacy? How can mom use MySudo on her phone to do her shopping on her computer, which she always shops online with?

Mom and Moni

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