I’ve been using Substack for a while now, and it’s a good platform, but there is definitely room for improvement. Here is my list of things I’d like to see… FIRST NAME MERGE TAG IN EMAILS. The main thing that drives me nuts is that Substack doesn’t allow me to personalize each newsletter with the recipient’s first name. I look at it as my article is my article, but my email to them is my way to develop the relationship. I don’t want to simply be like a news report. I work very hard to develop a relationship with my audience, so I want the email to be addressed to a PERSON. I want it to say "Dear <First Name>". This would be such a simple change to make, I don’t know why it hasn’t been done.
substack is having a problem letting people comment throughout the day.
I do not know what their problem is but I would love to be able to post and comment at all times but it seems like their servers crash when a substack author gets tons of responses. I find it reprehensible that we are limited in these ways. Do you Glenn find your readers have difficulty posting to you? dsholtz@mindspring.com
I am using %%first_name_no_space%% and it works fine. I don't remember where I found it, but it does the job.
Agree with point 1, and am surprised that this isn't possible.
Was this merge tag feature ever added?
substack is having a problem letting people comment throughout the day.
I do not know what their problem is but I would love to be able to post and comment at all times but it seems like their servers crash when a substack author gets tons of responses. I find it reprehensible that we are limited in these ways. Do you Glenn find your readers have difficulty posting to you? dsholtz@mindspring.com